Current Customers

1. What is a short-term loan?

   • Small loans typically range from £50-£500 with repayment periods from a number of weeks to just over a year.

     Why not take a look at our loan calculator to see what terms are available to you?

2. Is my loan confidential?

   • Yes it is.

     We take all personal data seriously and Greenwood will only discuss details of your loan with you and not with other family members or friends as we’re bound by the Data Protection Act.

3. What do I do if I miss my Agent and I need to make a payment?

   • If you and your Agent miss each other then don't panic, give your Agent a call and they should be happy to rearrange their visit and come see you within the next few days. If you are unable to get in touch with your Agent and you wish to make a payment, then you can call our payment line on 0800 048 1106 and you can make your payment over the phone using your debit card.

4. What is My Greenwood?

   • My Greenwood is an exclusive area of our website for our current customers. As a current customer you will be able to do lots of things within My Greenwood;

     You can:
     • Access information on our products 24/7
     • Keep up to date on the latest Greenwood news and product launches
     • Find the information that you need before you speak to your Agent
      
     We are always updating My Greenwood so make sure that you keep coming back!

5. How much can I borrow?

   • As a current Greenwood customer you could borrow up to £2,500. The best thing to do is to speak to your Agent if you would like another loan.

     Remember you don't have to borrow cash – there’s also our Love2shop Vouchers, which are redeemable in hundreds of high street stores!