Loans

1. What is a short-term loan?

   • Small loans typically range from £100-£500 with repayment periods from a number of weeks to just over a year.

     Greenwood offer short term loans for new customers over 14, 23 or 33 weeks. Try our loan calculator to see what your repayments could be.

2. When do I start paying the money back?

   • You start paying the money back seven days after you receive your loan. Your agent will come and collect it from your home.
      
     You will be given a payment book in which all your weekly repayments are recorded. This helps you know where you are with your repayments, so you should keep it in a safe place.

3. What is Home Credit?

   • Home credit (also known as home collected credit) is a friendly, personal service that provides small loans with manageable repayments. They’re collected each week from your home by your own agent.
      
     These agents do not receive commission based on how much they lend, but how much they collect. That means it's not in their interest to lend more than you can comfortably afford to repay.
      
     Find out more about our agents

4. What is a bad credit loan?

   • If you think you may have bad credit, it can be difficult to apply for a loan.
      
     Greenwood treat everyone as an individual so we could help even if your credit history is not as good as it could be, if you’ve been turned down before or even if you’re not working at the moment.
      
     As a responsible lender and the last thing we want to do is encourage further bad credit – so we only lend fixed, sensible amounts of money that you can repay comfortably each week.
     

5. Are there any extra charges?

   • The simple answer is no.
      
     Unlike many high street banks and credit card companies, we do not charge for missed payments or overdraft facilities.
      
     At Greenwood we pride ourselves on being friendly and straightforward, and on having no extra charges, even if you miss a payment.
     

6. What is the APR for my loan?

   • The APR (Annual Percentage Rate) will vary depending on which term of loan you choose.

     If you would like to have a look at the APRs of the loans we offer, try our loan calculator.

     If you’d like to know more information about APRs and how they work, then please have a look at our APR Explained page.

7. How much is it going to cost me?

   • The total cost of your loan will depend on the type of loan you want and the number of weeks that you want to repay it over. We will make sure that your repayments are realistic and are affordable for your circumstances.
      
     You can find how much your loan would be by using our Loan Calculator.
     

8. Can I get a Greenwood loan before payday?

   • We don't offer payday loans.
      
     However, you can get a loan from Greenwood at any time, repayable over a more manageable term than your next payday.

9. Do you offer flexible repayment loans?

   • We offer small, unsecured loans have fixed weekly repayments with no hidden fees or late payment charges.
      
     We are flexible in that, unlike traditional loans, if you miss a payment with us, we don't increase the cost of your loan.
      
     We're flexible about how you borrow from us too – as well as Cash Loans, we also offer Love2shop Vouchers.

10. How is Greenwood different to a normal Loan Lender?

    • We are a home credit lender, which means loans are issued and collected from home every week by your local Agent.

      This personal service  is at the heart of our service and sets us apart from normal lenders. Also, we are not concerned about your past credit history – instead, we are interested in your current circumstances and your ability to repay a loan.

      Unlike normal lenders, we are happy to consider your application even if you have a bad credit history, including CCJs.

11. Do you offer loans to tenants?

    • Yes, unlike many other lenders, we can offer cash loans to tenants and other people who do not own their own homes. Many of our customers are tenants in private, council and housing association properties.
       
      Why not apply online today.

12. What is a doorstep loan?

    • A doorstep loan is just another name for home collected credit, or home credit.
       
      Home credit is a friendly, personal service that provides small loans with manageable repayments, which are issued and collected every week from your home.

13. How do I get cash in a hurry?

    • If you need a fast cash loan, complete our online application for approval in principle in just minutes - and your cash could be delivered to your door within days.
       
      Go to our quick and easy application form to Apply Online.

14. How are agent-collected loans different to other loans?

    • Agent-collected loans are different because our agents call at your home to collect your repayments. To find out more about our agents visit What is an Agent? 
      Agents are paid commission on how much money they collect, not how much they lend. So it's in their interest to make sure you only borrow what you can afford to pay back.
       
      Finally, agent-collected credit gives you the option to borrow small amounts – we offer loans starting from just £100.