New Customer

1. When will I get my money?

   • 
     Firstly, you need to apply online for your loan and we’ll give you an immediate decision in principle. If you are accepted, one of our friendly Agents will visit you at home at a time to suit you to discuss your loan. You should be contacted within 3 working days of your initial application so we can arrange this visit. Once your loan has been approved your agent will call back to your home to drop off your cash – it’s that simple!

     If you’ve already applied and need to speak to someone please give us a call on 0800 068 7761

2. What is the APR for my loan?

   • The APR (Annual Percentage Rate) will vary depending on which term of loan you choose.

     If you would like to have a look at the APRs of the loans we offer, try our loan calculator.

     If you’d like to know more information about APRs and how they work, then please have a look at our APR Explained page.
     

3. Can I still get a loan if I have been turned down for credit previously or have a County Court Judgement?

   •  If you think you may have bad credit, then don’t worry – here at Greenwood we base our decisions on your current circumstances. We treat each application individually so you could still have a loan with us.

     The best way to find out whether you could have a loan with Greenwood is to fill in our online application form.

4. What is a short-term loan?

   • Small loans typically range from £100-£500 with repayment periods from a number of weeks to just over a year.

     Greenwood offer short term loans for new customers over 14, 23 or 33 weeks. Try our loan calculator to see what your repayments could be.
     

5. Is my loan confidential?

   • Yes it is.

     We take all personal data seriously and Greenwood will only discuss details of your loan with you and not with other family members or friends as we’re bound by the Data Protection Act.

6. How much can I borrow?

   • New customers can borrow loan amounts from between £100-£500. At Greenwood we look at all applications individually and will never lend you any more than you can afford to pay back each week.

     When you take out a cash loan with Greenwood, you can rest assured that there are no hidden charges and the amount you pay each week will never increase, which means there are no surprises.

     Why not try our loan calculator to see what you repayments could be? Remember, we don’t just offer cash loans, there’s also Love2shop vouchers too.