Terms and Conditions

Access to and use of this website is subject to the following Terms of Use:

1. Your access to, and use of, this website constitutes your acceptance of these terms of use which take effect on the date from which you first use this website.

2. All rights, including copyright, in the content of these web pages are owned or controlled for these purposes by Provident Financial Management Services Ltd . You may download one copy of any of the material displayed on this website for non-commercial personal or internal use only; but you must retain all copyright and other proprietary notices contained on or in relation to such material. You may not copy, reproduce, download, republish, broadcast, transmit, display, modify or re-use the materials on this website for any other purpose.

3. Links contained in this website lead to websites not under the control of Provident Financial Management Services Ltd and Provident Financial Management Services Ltd is not responsible for the contents of any linked site or any link contained in a linked site. Links provided on this website are provided to you only as a convenience and the inclusion of any link does not imply endorsement by Provident Financial Management Services Ltd of, and Provident Financial Management Services Ltd accepts no liability in respect of the content of, any such linked site. Linking to any linked sites is at your own risk.

4. The trade marks, logos, names and images displayed on this website are the registered or unregistered trade marks of Provident Financial Management Services Ltd and others. Nothing in this website should be taken as conferring by implication, estoppel or otherwise any licence or right to use any trade mark displayed on this website without the prior written approval of Provident Financial Management Services Ltd or such third party as may own the relevant trade mark.

5. While care has been taken in the preparation of this website to ensure that the information contained on it is accurate, no warranty or representation of satisfactory quality or fitness for a particular purpose, non-infringement of title, whether express or implied, is given, nor is any warranty or representation given that the information and materials contained on this website are free from errors or inaccuracy.

6. Nothing in this website constitutes investment advice and should not be taken as a recommendation to buy, sell or hold any securities in Provident Financial Management Services Ltd or to buy any of its financial products, and does not constitute an offer to sell or the solicitation of an offer to buy any such securities. The price of shares and the income from them can go down as well as up. Past performance does not necessarily give a guide for the future. If you are in any doubt as to what action you should take, you should consult an independent adviser. Provident Financial Management Services Ltd is regulated in its home credit and insurance activities.

7. To the extent permitted by applicable laws, no liability is accepted for any direct, indirect or consequential loss or damage however resulting from the access to and use of this website and the information and materials contained on it.

8. You are not entitled (nor shall you assist others) to set up any other link to this website (whether via hypertext linking, deep-linking, framing, tagging or otherwise) without the prior written consent of Provident Financial Management Services Ltd . All requests for consent will be dealt with promptly.

9. Your authorisation to use this website automatically terminates without notice if in Provident Financial Management Services Ltd 's sole discretion you fail to comply with any of these Terms of use. On termination, you must cease all use of this website and destroy all and any materials copied directly or indirectly from this website.

10. These Terms of use are governed by the laws of England. If any provision of the foregoing is held to be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

11. Provident Financial Management Services Ltd may at any time revise these Terms of use without notice by posting changes on-line. You are responsible for reviewing all information posted on-line and the continued use of this website after changes are posted constitutes your acceptance of the modified Terms of use.

12. In the event that you purchase unsatisfactory goods or services using a voucher, you may have a right to sue either the retailer or ourselves as the supplier of the voucher or both. 

Hampers Terms and Conditions

Please read these Conditions carefully. They set out important information about the terms upon which Greenwood sells hampers.

1. Parties: The Seller is Greenwood Personal Credit Limited (Company number 125150) whose registered office is at No. 1 Godwin Street, Bradford, West Yorkshire. BD1 2SU (“Greenwood”). The Customer (“You”) is anyone placing an order with Greenwood on these Conditions. The Supplier is Park Retail Limited (Company No. 402152) whose registered office is Valley Road, Birkenhead, Merseyside CH41 7ED (“Park”).

2. Prices: All prices shown in the Christmas hamper brochure (“the Brochure”) are inclusive of delivery costs and any applicable VAT. Should there be any changes in taxation which affect the price of the goods, Greenwood reserves the right to adjust such price accordingly.

3. Order Process: All orders are placed and accepted subject to these conditions. All Products shown in the Brochure are subject to availability. By placing an order with Greenwood You agree to making all required payments. Upon payment in full Greenwood will supply You with the Hamper(s) You have selected. Your hamper(s) will be supplied by Park Retail Limited acting on behalf of Greenwood.
IMPORTANT: On You placing an order, Greenwood will notify Park and place a conditional order with Park on Your behalf. At that point You are NOT committed to pay Greenwood the full price of the hamper(s) and may cancel and receive a refund of Your money less any cancellation charge to cover our administrative costs. At the point of Greenwood confirming the order, Greenwood will be committed to pay Park the price for the hamper(s). You will be notified prior to Greenwood confirming that order. If You do not cancel Your order by 3rd September 2012 You agree You will be liable for the full cost of the hamper(s) and Your right to a refund will be lost.

4. Payment: You will be required to make regular payments throughout the year and to have paid the price in full prior to despatch of the hamper(s) which will be in November or early December. An agent will call to Your home on a weekly basis to collect Your payments. Your payments will be recorded in a payment book which You will retain. It is Your responsibility to ensure Your agent signs the book against each payment made in order to maintain an accurate record of Your payments.
IMPORTANT: Your money will be paid into an account wholly controlled by Provident Financial plc (Company Number 668987) whose registered office is at No. 1 Godwin Street, Bradford, West Yorkshire. BD1 2SU. This will be held separately from Greenwood and will not be used for any purpose of either business.

5. Our Right to Terminate: We reserve the right to terminate Your hamper order and refund any money You have paid in respect of the hampers ordered if, acting reasonably, we have reason to believe that You will be unable to meet Your obligation to make full payment for the hamper(s). You agree that we may rely upon Your payment history in relation to this agreement and that of any credit agreement(s) You have with us in assessing Your ability to meet Your obligations hereunder.

6. Refund and Cancellation Charge: You may cancel all or any part of Your order and receive a refund any time prior to Greenwood confirming Your order with Park. Greenwood reserve the right to charge a cancellation fee to cover administration costs. This charge will equal 5% or £20 (whichever is the lesser) of the total order value and will be deducted from the sum refunded.

7. Delivery: Items will be delivered in good time for Christmas provided Your account is paid in full. Delivery of Your hamper(s) will be detailed in the delivery advice letter You will receive from us or Park on our behalf during October. If You do not wish to take delivery of the hamper(s) on the date specified You must notify Park as soon as possible. Park will use its reasonable endeavours to deliver on a date You select. In the event of non-delivery due to incorrect information supplied by You, or if the intended recipient refuses to accept the delivery, Greenwood reserves the right to make a charge for re-directing/re-sending the consignment. All items should be received in a satisfactory condition. In the unlikely event that any item is not suitable for use or is damaged, please contact Park’s Careline Team on 0845 267 0264. Every effort will be made to supply the exact item(s) ordered. However, if it is necessary to supply a substitute item because of availability, Greenwood reserve the right to supply an item of equal or greater value instead.

8. Alcoholic Products: Some of the products offered for sale include alcoholic drinks. In accepting these terms and conditions You are confirming that You are over the age of 18 and legally allowed to purchase alcoholic drinks and that they are not being purchased for anyone under the age of 18.

9. Limitation of Liability: Greenwood’s liability for misdelivery or defective products purchased from the Brochure shall, howsoever it arises including negligence, be limited to the value of Your order(s) save in relation to liability for death or personal injury which shall remain unlimited.

10. Use and disclosure of information: By signing this Contract You agree that Your information may be used for all purposes connected with the performance of the Contract including, if necessary, debt tracing and crime prevention and that We and others in the Greenwood Group may use information about You and Your account for the management of any of Your credit accounts including the following specific purposes; making credit decisions; tracing and debt collection; crime prevention and detection, market research, managing collections.

11. Marketing: Greenwood wants to tell You about products available from it and other group companies and other carefully chosen organisations. We will contact You with information about products and services for so long as You are a customer and for up to 12 months after You have paid up Your account. If You do not wish to receive such information or wish to opt out of receiving such at a later date You may do so by contacting Your Agent or by writing to Customer Relations, Greenwood Personal Credit Limited, No. 1 Godwin Street, Bradford, West Yorkshire. BD1 2SU or telephoning 0844 736 9901.

12. Governing Law: This Contract shall be governed by and construed in accordance with the laws of England and Wales and be subject to the non-exclusive jurisdiction of the courts of England.

Love2shop Offers

1.Debenhams 'FREE £5 Giftcard' Offer
Redemption of £50 or more in Love2shop vouchers or on your Greenwood Gold Card (flexecash card), must be made in one transaction for this offer to be valid. Offer is valid until 12 December 2011 inclusive. Giftcard cannot be redeemed on the same day as issue. This offer is not available online. Only one £5 Debenhams giftcard per customer. No photocopies of coupons are accepted. Free £5 giftcard cannot be used towards the purchase of another giftcard of a higher value. 

2.Debenhams '20% off Childrenswear' Offer
Redemption of £30 or more in Love2shop vouchers or on your Greenwood Gold Card (flexecash card), must be made in one transaction for this offer to be valid. Offer is valid 01-24 December 2011. Offer not valid in conjunction with any other promotional offers. This offer is not available online. No photocopies of coupons are accepted. Discount may only be used when the transaction is for childrenswear. 

3.Comet Offer
1. This competition is open to Love2shop customers who are aged 18 or over and UK residents. Employees of Park Group or the Promoter, their families, agents or anyone else professionally connected with this promotion are excluded. 2. To enter simply make a purchase to the value of £100 or more in Love2shop vouchers or on a Greenwood Gold Card in any Comet store between 1 November and 31 December 2011. Simply email B2Bmarketing@comet.co.uk or call 01923 717824 with your transaction number (found on your receipt). 3. Plain paper entries can be made by sending your name and a stamped addressed envelope to 'Win X Factor tickets' Draw, Angela McNeill, Comet Group Plc, Comet House, Three Rivers Court, Rickmansworth, Herts. WD3 1FX. Promoter is not responsible for lost, delayed or damaged entries. Only one free entry per stamped envelope. 4. The winner will win a pair of X Factor tickets. No cash alternative available. 5. In the event of a dispute the Promoter's decision is final. 6. The winner may be required to take part in publicity. 7. Entry to this promotion means acceptance of these terms and conditions. 8. The prize draw closing date is 14 January 2012 and all entries must be received by this date to be valid. 9. The winner will be notified by phone within 14 days of the closing date. The name and county of the winner will be available by post from 'Win X Factor tickets Draw Winner', Sophie Perry, Comet Group Plc, Comet House, Three Rivers Court, Rickmansworth, Herts. WD3 1FX from 14 days after the closing date. 10. The winner of the main prize will be drawn at random from all valid and correct entries received. The Prize Draw will be conducted in the presence of an independent observer. Promoter: Doing Business at Comet, Comet House, Three Rivers Court, Rickmansworth, Herts. WD3 1FX. 

4.Boots Offer
Receive 500 extra Advantage card points when you spend £50 worth of Love2shop at Boots in one transaction. Coupon can be used in any boots store excluding boots.com, Boots Direct and the Republic of Ireland. Advantage card points are available on any purchases in Boots excluding infant milks (up to 6 months), gift vouchers and Giftcards. Coupon cannot be used in conjunction with any other Boots Advantage Card offer. Coupon is valid for one use only. 500 extra points will be awarded when you present this coupon with your Advantage Card and your purchases at the till. Temporary Advantage cards are available in store if required. Valid from 01.10.2011 until 24.12.2011. 

5.Halfords Offer
No Purchase necessary. Photocopies of the entry form are not accepted. Only one entry per person. Open to UK residents only. Entrants must be 18 or over. Employees of High Street Vouchers, Halfords Ltd and associated companies and their relatives are not eligible to enter. The winner will be the first valid entry drawn after the closing date of the 27th January 2012. The winner will be notified by the 17th February 2012. Only the winner will be contacted. Prize consists of a £1000 spending spree within a Halfords store. Please note that only one satellite navigation unit can be purchased during the shopping spree. The prize is not transferable and there are no cash alternatives. This spending spree cannot be used in Halfords Autocentres not can the leaflets be returned to Halfords Autocentres. 

6.Debenhams '10% off Toys' Offer
Redemption of £30 or more in Love2shop vouchers or on a Greenwood Gold Card (flexecash card), must be made in one transaction for this offer to be valid. Offer is valid 01-24 December 2011. Offer not valid in conjunction with any other promotional offers. This offer is not available online. No photocopies of the coupon are accepted. Discount may only be used when the transaction is for Debenhams Toy range. 

7.The Original Factory Shop Offer
Spend £50 or more in one transaction and receive a £5 gift voucher, spend £100 or more in one transaction and receive a £10 gift voucher to spend at The Original Factory Shop. Offer valid until Friday 16th December 2011. Gift vouchers can only be redeemed between Tuesday 3rd January 2012 and Tuesday 31st January 2012. Redeemable at all Original Factory Shops. One voucher per customer. No photocopies accepted. No change given. Refunds by credit note. Offer not available online. Voucher cannot be redeemed online. Voucher cannot be exchanged for cash, gift vouchers or epay transactions. 

8. Argos '£5 Gift Card' Offer
Only one Argos gift card can be redeemed per single transaction. Only one gift card will be issued per transaction. This offer excludes the purchase of gift cards. Argos gift cards may be redeemed in-store but not on Quick Pay kiosks, via the internet or over the telephone. Gift cards cannot be exchanged for cash. Photocopied or damaged gift cards will not be accepted. Gift cards need to be spent before 20/01/2012. If qualifying items are returned under the 30 day guarantee, only the discounted price will be refunded.
Promoter is Argos Limited, with Registered Address, 489-499 Avebury Boulevard, Milton Keynes MK9 2NW. Registered in England and Wales, with Company Number 1081551.

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Copyright © Provident Financial Management Services Ltd 2011. Written quotations are available on request. Available to UK residents aged 18 and over. Applicants subject to acceptance. Greenwood Personal Credit Limited, Registered office: 1 Godwin Street, Bradford, BD1 2SU. Registered number 125150, England.

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